Postponed to 2021, please see:

Call for Papers and Posters

The ISD2021 conference (Valencia, Spain) will be hosted by Universitat Politècnica de València, Spain, on 9-11 September.

ISD2021 Conference theme: Crossing boundaries between Development and Operations (DevOps) in Information Systems

The conference focuses on influences among information systems, organizational structures, and processes and people from its conception to its operation. The conference promotes research of methodological and technological issues and ways in which the IS developers and operators are transforming organizations and society through information systems.

Important Dates:

  • May 10, 2020 – Paper Submission Deadline
  • June 10, 2020 – Paper Notification of Acceptance
  • June 18, 2020 – Poster Submission Deadline
  • July 02, 2020 – Poster Notification of Acceptance
  • July 07, 2020 – Early-Bird Registration
  • September 09, 2020 – ISD2020 Conference

ISD2021 will be organized around a number of new and well established tracks. See the description of the Conference Tracks for more information.

Submission of Papers:

ISD2021 is soliciting original, unpublished completed research papers and research-in-progress papers. All papers must be in English and submitted via the EasyChair conference management system. The maximum length for submissions is 12 pages, including references and appendices. For details about paper formatting see the Submission Details. All submissions will undergo a double-blind peer-review process. To facilitate this, authors must ensure that their papers are prepared in such a way that they do not reveal their identities to reviewers, either directly or indirectly.
To ensure broad participation, each author should normally not submit more than 3 papers.

Publication of Papers:

The ISD Proceedings will be published in the AIS eLibrary. Note: To be included in the proceedings, a paper must be presented at the conference by one of the authors. In addition, a selection of the best papers (by invitation) will be published Springer as a separate volume of the Lecture Notes in Information Systems and Organization series (indexed by Scopus; subject to final approval).

Submission of Posters:

Posters provides an opportunity for researchers and practitioners to present their research, practical experience, and issues related to Information Systems. The selection of posters will be based on technical and intellectual merit, novelty, or relevance. We encourage submissions on early-stage and ongoing work, as well as on innovative applications of existing tools and ideas in practice. We also encourage submissions of EU project results or ideas for proposals. The length for poster submissions is 2 to 4 pages plus one page for references.

Conference Tracks

The ISD2021 conference emphasizes a number of new and well established tracks. Click on the track title to see the details on conference tracks, topics and track chairs.

ISD2021 Valencia, Spain

T1: Managing IS Development and Operations

Information Systems Development (ISD) evolves and creates new socio-technical Information Systems (IS) comprising processes, people and technologies. Indeed, ISD is more than the typical software development activities; it also must deal with the increasing systemic socio-economic, political and environmental problems. In practice, today’s business model largely depends upon the integration of software development (Dev) and information technology operations (Ops). DevOps aims to shorten the systems development life cycle and provide rapid and continuous delivery with high quality software and high business value to customers.

In this year’s edition we expect a dynamic sharing and discussion of ideas and experiences about innovative practices, methods, and technologies. We invite submissions from researchers and practitioners in all topics on managing IS development and, particularly aligned with the main theme of the conference, also encourage contributions on information technology operations in continuous delivery environments.

Track topics include (but not limited to):

  • Agile enterprise models and methods
  • Knowledge management for IS development
  • Business continuity management
  • Business IT alignment
  • Data storage and computation in the cloud
  • Requirements Engineering for DevOps
  • DevOps practices for IS development
  • Model-driven development and technologies for DevOps
  • Tools to support DevOps processes in IS development
  • Emerging issues in managing DevOps in IS development
  • Continuous integration and continuous delivery in IS development
  • Infrastructure as Code and IS
  • Microservices in IS development
  • Coordination and verification of continuously deployed systems
  • Social and cultural aspects in continuous IS development
  • Enterprise Architecture Management
  • IT governance and management
  • IT project management
  • Interdisciplinary problems in managing IS development
  • IoT-driven and IoT-enabled IS development and management
  • Cloud-based IS engineering
  • Monitoring and auditing in the cloud
  • Quality of IS models and design
  • Quality of services in IS
  • Servers and desktop virtualization
  • Service-oriented IS engineering
  • Service Level Management (SLA)
  • Strategies for IS development

Track chairs:

Ana Moreira

Ana Moreira

Universidade Nova de Lisboa, Portugal

João Araújo

João Araújo

Universidade Nova de Lisboa, Portugal

Track program committee:

Dominique Blouin - Telecom Paris, France

Priscila Cedillo - Universidad de Cuenca, Ecuador

Luca Cernuzzi - DEI - Universidad Católica, Paraguay

Ruzanna Chitchyan - University of Bristol, United Kingdom

Nelly Condori-Fernández - Universidade da Coruña, Spain

Maya Daneva - University of Twente, Netherlands

Jose Luis de la Vara - University of Castilla-La Mancha, Spain

Abel Gómez - Universitat Oberta de Catalunya, Spain

Catarina Gralha - Universidade NOVA de Lisboa, Portugal

Uirá Kulesza - Universidad Federal de Río Grande del Norte, Brazil

Grischa Liebel - Reykjavik University, Iceland

Lin Liu - Tsinghua University, China

Beatriz Marín - Universidad Diego Portales, Chile

Miguel Mira Da Silva - Universidade de Lisboa, Portugal

Claudia Pons - Universidad Nacional de La Plata, Argentina

Ivan Porres - Åbo Akademi University, Finland

Paulo Rupino Da Cunha - University of Coimbra, Portugal

Carla Silva - Universidade Federal de Pernambuco, Brazil

Christopher Vendome - Miami University, USA

ISD2021 Valencia, Spain

T2: IS Methodologies and Education

This track focuses on two broad areas: 1) methodologies for Information Systems (IS) development, and 2) IS development education. The goal is to create a forum of discussion and dissemination of novel, relevant and rigorous research as well as industrial, professional and practical experiences that address: 1) challenges and opportunities faced by various stakeholders in the development of IS, and 2) challenges and opportunities in the education of IS professionals.

A special interest is in research addressing these challenges and opportunities by taking into account the needs and characteristics of sustainable development, sharing economy, big data and information society, environmental and social responsibility, and by considering the IS as socio-technical systems. In this year’s edition we especially encourage contributions to further advance the foundations of IS development, and come up with innovative methodologies for IS development and operations in continuous delivery environments.

The track invites submissions on:

  1. Theoretical foundations and best practices related to methodologies and modelling of IS from design to implementation, evaluation and impact assessment.
  2. Theoretical foundations and best practices related to the design, implementation, evaluation, adoption, and use of IS in formal and informal educational contexts in IS development.
  3. Theoretical and empirical contributions to understanding and shaping methodological and educational aspects in IS development.
  4. Methodological contributions to IS development and IS development education.

Track topics include (but not limited to):

  • Methodologies for IS development:
    • IS development in a sharing society
    • Theoretical contributions to socio-technical systems and development methodologies
    • Conceptualization and operationalization of concepts related to socio-technical systems development
    • Ethical aspects related to IS development and to socio-technical systems
    • Agility in IS development
    • Methodological aspects of DevOps in IS development
    • Deployment methodologies for IS development and operations
    • Empirical studies of DevOps usage in IS organizations
    • Big Data analysis and visualization systems design and development
    • Open-source system development methodologies
    • Crowd-source system development methodologies
    • Non-relational data models
    • User-centered design and development methodologies
    • Case studies of IS and socio-technical systems design and development
    • IS modelling and simulation
    • Creativity and innovation in methodologies for IS development
    • IS requirements engineering
    • Model-based IS development
    • Business process analysis and design, modelling and simulation
    • Standards related to IS development
  • IS development education:
    • Educational systems design, development and evaluation
    • Longitudinal and comparative studies of learning
    • Education for IS development
    • IS development education in developing regions
    • Open educational resources in IS development education
    • IS development and teaching of programming
    • Work-integrated learning
    • Social and crowd computing in educational contexts
    • User generated content in IS development education
    • Activity theory approaches to IS development education
    • HCI issues in IS development for education
    • Curriculum development, including local implementation of AIS/IEEE/ACM curricula
    • Digital literacy
    • Creativity and innovation in IS development education
    • Instructional design
    • Ethical aspects related to IS education
    • Serious games, gamification and virtual worlds for learning
    • Social media and learning
    • Computer supported collaborative learning
    • Learning platforms: mobile apps, MOOC
    • Socio-constructivism in IS development education

Track chairs:

Alfred Zimmermann

Alfred Zimmermann

Hochschule Reutlingen, Germany

Giuseppe Scanniello

Giuseppe Scanniello

University of Basilicata, Italy

Track program committee:

Witold Abramowicz - Poznan University of Economics and Business, Poland

João Barata - University of Coimbra, Portugal

Danilo Caivano - University of Bari, Italy

Jānis Grabis - Riga Technical University, Latvia

Carmine Gravino - University of Salerno, Italy

Sonia Haiduc - Florida State University, USA

Björn Johansson - Lund University School of Economics and Management, Sweden

Dimitris Karagiannis - University of Vienna, Austria

Birger Lantow - University of Rostock, Germany

Monika Magnusson - Karlstad University, Sweden

Yoshimasa Masuda - Carnegie Mellon University, USA

Ovidiu Noran - Griffith University, Australia

Malgorzata Pankowska - University of Economics in Katowice, Poland

Kurt Sandkuhl - University of Rostock, Germany

Rainer Schmidt - Munich University of Applied Sciences, Germany

Ashok Sivaji - MIMOS Berhad, Malaysia

Karen Stendal - University of South-Eastern Norway, Norway

Janis Stirna - Stockholm University, Sweden

Ann Svensson - University West, Sweden

Torben Tambo - Aarhus University, Denmark

ISD2021 Valencia, Spain

T3: Security, Privacy and Trust in IS

Information Systems (IS) are contributing to transformative changes in business, society and environment hitting our working and everyday life. In this context, a number of issues can be identified related to technological, legal and organisational challenges and risks facing privacy, security and trust in IS development. Thus, it is important to understand the range of solutions which are available for providing secure, privacy-compliant, and trustworthy mechanisms for IS development.

Security concerns the confidentiality, integrity, availability and non-repudiation of data or involved information systems. Authentication and authorization mechanisms in order to prevent unauthorized users to access the system need to be guaranteed as well as. Concerning Privacy, both data protection and users’ personal information confidentiality have to be ensured, since humans and devices may manage sensitive information. This is often understood as compliance with national or international data protection regulation. Finally, Trust revolves around assurance and confidence that people, data, organizations, information or processes shall behave as expected ways; Trust may be analysed in different scopes and relationships, such as human to human, machine to machine, human to machine or machine to human. At a deeper level, trust might be regarded as a consequence of progress towards security or privacy objectives. In this sense, the promotion of security and privacy best practices builds end-user’s trust in IS development.

This track focusses on tackling the challenges of improving and expanding IS development trust capabilities to guarantee security and privacy.

This track welcomes original contributions in all aspects of security, privacy and trust (SP&T) in IS development. Authors are invited to submit papers of either practical or theoretical nature. In this year’s edition, we especially encourage contributions to further advance the state-of-the art in secure, privacy-compliant, and trustworthy mechanisms for IS development in continuous delivery environments.

Track topics include (but not limited to):

  • SP&T management
  • SP&T and related qualities, like surveillance, resilience
  • SP&T in requirements and tests engineering
  • SP&T in IS development
  • SP&T in continuously deployed systems and operations
  • Ethical considerations
  • Risk management
  • Risks and cost benefit analysis
  • Human aspects of SP&T and usability
  • Privacy policies
  • SP&T in law
  • SP&T awareness and education
  • Vulnerability analysis and countermeasures
  • Transparency

Track chairs:

Alberto Rodrigues da Silva

Alberto Rodrigues da Silva

University of Lisbon, Portugal


Daniela Soares Cruzes

SINTEF Digital, Norway

Track program committee:

Asif Akram - Chalmers University of Technology, Sweden

Chris Barry - National University of Ireland, Galway, Ireland

Karin Bernsmed - SINTEF DIGITAL, Norway

Achim Brucker - Sheffield University, United Kingdom

Danilo Caivano - University of Bari, Italy

Ana Cavalli - TELECOM & Management SudParis, France

Christophe Feltus - Luxembourg Institute of Science and Technology, Luxembourg

Sami Hyrynsalmi - Tampere University of Technology, Finland

Martin G. Jaatun - SINTEF DIGITAL, Norway

Tim A. Majchrzak - University of Agder, Norway

Andreas Poller - Fraunhofer SIT, Germany

Miguel Pupo Correia - University of Lisbon, Portugal

Sven Türpe - Security Engineering Researcher, Germany

Laurie Williams - North Carolina State University, USA

ISD2021 Valencia, Spain

T4: Incorporating Human-Computer Interaction into IS

Human-Computer Interaction (HCI) is an interdisciplinary research field that addresses the design, use, adoption, and evaluation of Information Technology with a focus on the interfaces between humans and computers. As such, HCI influences any interactive application, especially information systems (IS). Therefore, exploring, analysing, and understanding how HCI models, methods, tools, and practices could be incorporated into and positively affect the development life cycle of an information system is key and represents the central theme of this track. Understanding IS development from HCI can be studied from an individual, group, organizational, social, or cultural perspective.

In order to precisely identify where and how HCI can be incorporated into IS, it is important to state in which development stage (e.g., requirements engineering, early design, detailed design and analysis, programming, deployment, evaluation) and for which software quality property (e.g., ISO 25010 software quality factors such as usability, but not only).

Among these software quality properties are User Experience (UX) and Customer Experience (CX). UX expresses how a person behaves when interacting with an Is, by encompassing any form of HCI. Customer Experience (CX) is the result of every interaction a customer has with an organization as a whole, which goes beyond interacting merely with the IS of this organization. In order to achieve high-quality UX/CX in an organization's offerings, there must be a seamless merging of multiple disciplines, including marketing, graphical design, and interface development life cycle.

Submissions from researchers and practitioners discussing new and emerging issues or improvements of traditional approaches are welcome to this track. In this year’s edition, we especially encourage contributions to further advance the incorporation of human-computer interaction in continuous delivery of information systems.

Note that any submission to this track should identify which type of IS and which HCI model, method, tool or practice are of concerns. Any submission failing to identify those two aspects will not be considered. For example, a submission concerning a user interface of another type of system than an IS or without mentioning the system type.

Track topics include (but not limited to):

  • Incorporating HCI models, methods, tools and practices into IS development lifecycle
  • Novel applications of HCI theories, techniques, and methodologies to IS development
  • User-centered approaches for understanding the user in IS development
  • Supporting individual users, their qualities, preferences, and actions
  • Interaction design and assessment for organizational and business applications
  • Interface for information visualization and analytics in IS
  • HCI and individual and organizational routines and practices for IS
  • Bridging the gap between satisfying organizational needs and supporting human users
  • Physical, cognitive and affective aspects of IS design
  • Human workload and other human factors in IS
  • User/customer experience
    • factors along with evaluation techniques and measures
    • design for continuous IS delivery
    • in continuously deployed systems
    • design practices and guidelines in DevOps environments
    • in specific domains (e.g., healthcare, ambient assisted living, automotive systems, autonomous cars)
    • in multi-, cross- and omni-channel experiences

Track chairs:

Jean Vanderdonckt

Jean Vanderdonckt

Université catholique de Louvain, Belgium

Mikko Rajanen

Mikko Rajanen

University of Oulu, Finland

Track program committee:

Eric Dubois - Luxembourg Institute of Science and Technology, Luxembourg

Netta Iivari - University of Oulu, Finland

Marianne Kinnula - University of Oulu, Finland

Sophie Lepreux - Université Polytechnique Hauts-De-France, France

Perdo J. Molina - Metadev, Spain

John Mylopoulous - University of Toronto, Canada

Norbert Pataki - Eötvös Loránd University, Hungary

Jorge Perez Medina - University of Las Americas, Quito.

Matti Pouke - University of Oulu, Finland

Philippe Renevier - Université Côte d'Azur, France

Dominique Rieu - University of Grenoble, France

Ahmed Seffah - University of Dubai, Arab Emirates

Monique Snoeck - Katholieke Universiteit Leuven, Belgium.

Kimmo Tarkkanen - Turku University of Applied Sciences, Finland

Timo Tokkonen - SIGCHI Finland, Finland

ISD2021 Valencia, Spain

T5: Green and Sustainable IS

Societies must tackle environmental issues and adopt environmentally sound practices. IT is a significant and growing part of the environmental problems we face today but it can also be part of the solution. Hence, we are ethically required to adopt a holistic approach to minimize the environmental impact of IS because it is our responsibility to help create a more sustainable environment.

IS infrastructure is placing a heavy burden on our electric grids and contributing to greenhouse gas emissions. Furthermore, IT hardware poses severe environmental problems both during its production and its disposal. But not only the infrastructure of the IS must be considered, the IS software implies also energy consumption. It is of prime importance to be conscious of the impact that a bad design or development of an IS' software can have on the energy required to run.

The public call upon IS sector is to green their IT systems by improving energy efficiency, using less harmful materials and fostering reuse and recycling. In this regard, we need to better understand the environmental impacts arising from IS, how products, services, operations, applications, and practices can be environmentally friendly, which are the standards or regulations to comply, and finally, how IS can help organizations and society with environmental issues.

We invite submissions from researchers and practitioners in all topics related to the design, development, and management of green and sustainable IS that may contribute to solve these problems in a long term. In this year’s edition, we especially encourage contributions to further advance the state-of-the art of green and sustainable IS development in continuous delivery environments.

Track topics include (but not limited to):

  • Energy-efficient computing for IS
  • IS design, development and evaluation for environmental sustainability
  • Sustainable management of IS development
  • Sustainability in continuously deployed systems
  • Issues of sustainable development in IS development
  • Issues of social and environmental responsibility in IS development
  • IS for responsible disposal and recycling
  • IS for eco-labelling of IT products
  • IS for managing ongoing compliance and sustainable growth
  • Green metrics, assessment tools, and methodologies for sustainable IS
  • Standards for sustainable IS
  • IS and digital media for communicating environmental issues and risks
  • IS and digital media for climate change action
  • IS and environmental technology

Track chairs:

Coral Calero

Coral Calero

University of Castilla-La Mancha, Spain

Dorina Rajanen

Dorina Rajanen

University of Oulu, Finland

Track program committee:

Elina Annanperä - University of Oulu, Finland

Ruzanna Chitchyan - University of Bristol, United Kingdom

Felix Garcia - Universidad de Castilla-La Mancha, Spain

Patricia Lago - Vrije Universiteit Amsterdam, The Netherlands

David Langley - University of Groningen, The Netherlands

Irene Manotas - IBM, USA

Mª Ángeles Moraga - Universidad de Castilla-La Mancha, Spain

Stefan Naumann - University of Applied Sciences Trier, Germany

Nataliya Shevchuk - University of Oulu, Finland

Jan Martijn van der Werf - Utrecht University, The Netherlands

Tero Vartiainen - University of Vaasa, Finland

ISD2021 Valencia, Spain

T6: Current Topics in IS Development

The everyday practice of IS development is very diverse. IS development is becoming an increasingly important aspect of transforming business and society in a dynamic context characterized by fast change. Current IS development has to respond to an environment where technologies and innovations such as social media, big data, the Internet of things, mobile, blockchain and cloud computing are the drivers of digital transformation. Digital transformation significantly influences business strategies, processes, products and services by enabling new ways of working leading to an agile, innovative, efficient, and powerful new workforce.

The track welcomes original contributions in all aspects of IS development not covered by the other conference tracks. Authors are also invited to submit papers of IS development in combination with other methodological approaches such as co-design, open source, crowdsourced, and community-based development.

Track topics include (but not limited to):

  • Digital innovation in IS development
  • IS development and its role in digitalisation and digital transformation
  • IS development and its impact on business, work and society
  • IS development and digital business models and strategies
  • IS development and platform and ecosystem development
  • Business strategy and governance in IS development
  • IS development and app and service development
  • IS development for entrepreneurship
  • IS development and social networks
  • IS development and onshoring
  • Offshoring and globalisation of the development process
  • IS development and participatory design, co-design and development
  • IS development Wireless applications
  • IS development Multimedia applications
  • IS development Cloud applications
  • IS development IoT applications
  • Social and organizational factors in the success or failure of IS projects

Track chairs:

Vaclav Repa

Vaclav Repa

University of Economics Prague, Czech Republic

Malgorzata Pankowska

Malgorzata Pankowska

University of Economics in Katowice, Poland

Track program committee:

Cheuk Hang Au - The University of Sydney, Australia

Peter Bernus - Griffith University, Australia

Tomáš Bruckner - University of Economics, Prague

Alena Buchalcevová - University of Economics, Prague

Justin Filippou - The University of Melbourne, Australia

Ahmad Ghazawneh - IT University of Copenhagen, Denmark

Mairéad Hogan - National University of Ireland, Galway, Ireland

Henry Linger - Monash University, Australia

Nearchos Paspallis - University of Central Lancashire, Cyprus Campus

Dijana Plantak Vukovac - University of Zagreb, Croatia

Marios Raspopoulos - University of Central Lancashire, Cyprus Campus

Karel Richta - Czech Technical University, Prague

Artur Strzelecki - University of Economics in Katowice, Poland

Oleg Svatoš - University of Economics, Prague

Submission Details: Preliminary

There are four steps to submit a paper to the ISD2021 conference.
The maximum length for paper submissions is 12 pages, including references and appendices. The length for poster submissions is 2 to 4 pages plus one page for references.


Download and read

Submission Details

This document contains a description of the procedure on paper submission.

The ISD Proceedings will be published in the AIS Electronic Library. Note: To be included in the proceedings, a paper must be presented at the conference by one of the authors. The best papers (by invitation) will be published Springer as a separate volume of the Lecture Notes in Information Systems and Organization series (indexed by Scopus; subject to final approval)


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Templates containing instructions for paper or poster formatting.

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Referencing Style .ens

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Write an original, unpublished research paper or poster.
(Anonymised paper/poster). Please remove any identifying information, such as authors' names or affiliations, from your paper/poster before submission.

Submit a Paper or poster

Link to the conference management system.


After you receive Notification of Acceptance

Register for the Conference

Link to the Registration Form. Participants other than authors also use this link to register.


ISD2021 Organising Committee
Universitat Politècnica de València